Subscribe & Save ships a fresh refill on the same cycle your kit lasts — about every 30 days for the diffuser. You lock in the subscribe price the day you sign up, and you can pause or cancel any time.

No. Subscribing is opt-in, not required to purchase, and you can pause or cancel any time. We'd rather you cancel cleanly than get a support ticket about a charge you didn't expect.

The diffuser + refill starts at $49.99 — less than most calming-chew subscriptions over the same period, with no ongoing dosing cost baked in. Backed by a 30-day money-back guarantee either way.

We won't promise a universal fix — no calming product works identically for every dog. What we can say is this continues a real biological signal your puppy already trusts, not a new intervention. If it's not a fit, the 30-day guarantee means you're not stuck with it.

Yes — checked against the manufacturer's own spec specifically for young animals, not just a general "safe for dogs" label.

No — this isn't a sedative and there's nothing your puppy ingests. It's a scent signal they're already wired to recognise, not a drug with a dosing or drowsiness risk like some calming chews carry.

Water, Glycerin, Mint leaf extract, 1,2-Hexanediol, and Schizonepeta extract — the exact signal a mother dog produces for her puppies, not a synthetic fragrance blend.

No activation, no waiting period. The same scent signal your puppy's mother produced starts working in the background from the first night home.

The diffuser plugs in and runs continuously, covering the whole room. The spray is for targeted use — bedding, the crate, the car before a trip — and uses a calming lavender and chamomile scent rather than the pheromone signal itself.

Different mechanism. Chews are ingested and can carry dosing or drowsiness side effects; a wrap manages the symptom, not the cause; a camera app manages your anxiety, not your puppy's. This is a passive scent signal — nothing to dose, nothing to wear that restrains them, nothing to watch.

Early intervention is what prevents this period from calcifying into adult temperament — waiting isn't the safer default, starting early is.

This is usually the stretch where the crying at the door, the crate resistance, and the 3am pacing start to ease — most owners notice it around the one-week mark.

By around 30 days it's routine, not a novelty — for your puppy and for you. Subscribe & Save keeps the signal running through the rest of the early-development period. The goal was never a puppy "fixed" overnight — it's one you raised through the hard part properly.

Yes. Shipping is already built into the price you see — nothing added at checkout.

30 days, plain and simple. If Cubby isn't a fit, tell us and we'll refund it — no denied claims, no surprise recurring charges, no fine print designed to make it hard. If you'd rather cancel a subscription than keep it, that's a clean, easy process too.

Your kit ships with the diffuser and two refill bottles — about 30 days of continuous coverage. Subscribe & Save times the next shipment to that, so you never run out mid-transition.

Just the refill. The diffuser unit stays plugged in — when a bottle runs low, swap it for a fresh one.